Policies

Schuham Builder’s Supply’s goal is for you to be completely satisfied with your purchase. All Cash sales must be paid in full before order can be processed.

Return Policy

    • Return/exchange due to shipping error, defect, or damage, contact us within 30 days from receipt.
    • Special Order items are non-refundable. (Includes – hollow metal frames, doors, welded frames, borrowed lites and wood doors.)

Returns with original receipts up to 30 days:

Any purchases made by:

      • Credit card will be refunded to the original credit card.
      • Cash or with a debit card will be refunded in cash or check.
      • Check that has cleared the 15 day waiting period will be refunded with check.
      • Material must be in original carton and in good working condition.

Returns without a receipt:

      • Account may be issued a credit based on the lowest selling price of the returned merchandise.
      • Cash returns will be issued a check based on the lowest selling price of the returned merchandise.
      • All material must be in original carton and in good working condition

Cancellations:

      • Cancellations of any welded or prepaid material is non-refundable. (Includes – hollow metal frames, doors, borrowed lites and wood doors.)
      • If able to return to stock, cancellation of any order may be subject to restocking fees.

Delivery on cash orders:

      • Delivery charges apply
      • Orders must be prepaid.

Schuham Builders Supply reserves the right to limit or refuse to accept the return of merchandise any time for any reason.