Schuham Builder’s Supply’s goal is for you to be completely satisfied with your purchase. All Cash sales must be paid in full before order can be processed.

Return Policy

  • Return/exchange due to shipping error, defect, or damage, contact us within 30 days from receipt.
  • All items subject to a restocking fee.
  • Special Order items are non-refundable.

(Includes: hollow metal frames, doors, welded frames, borrowed lites, wood doors, & custom glass.)

Returns with original receipts up to 30 days:

  • Any purchases made by:
    • All Credit card payments will be refunded to the original credit card.
    • Cash returns same day will be refunded in cash. After will issue check.
    • Check payments will be refunded with check. (after 15 days to clear the bank) 
  • Material must be in original carton, in good working condition with all original parts & tools present.

Returns without a receipt:

  • Account may be issued a credit based on the lowest selling price of the returned merchandise.
  • Cash returns will be issued credit based on the lowest selling price of the returned merchandise.
  • All material must be in original carton and in good working condition. 


  • Cancellations of any welded or prepaid material is non-refundable.

(Includes – hollow metal frames, doors, borrowed lites and wood doors.)

  • If able to return to stock, cancellation of any order may be subject to restocking fees. Labor is non-refundable.

Delivery on cash orders:

  • Delivery charges apply.
  • Orders must be prepaid.

Schuham Builders Supply reserves the right to limit or refuse to accept the return of merchandise any time for any reason.